I know I just opened my own online store, so please know in no way is this intended to boost my sales in favor of another store. Seriously tho, I had a terrible experience with this online nail polish dealer and I feel it my duty to warn the rest of you to stay away!
MBeautyLounge is a fraudulent company – although their site has an SSL certificate and they seem legitimate, they’re not.
On October 30th I placed an order with them for just under $90 of this fabulous NAIL POLISH . . . they have so many awesome rare brands in their store, rare and discontinued colors and great prices (almost too good to be true).
Even before I placed my order, I searched online for reviews and things that people said about them – they came highly recommended for ZOYA brand nail lacquer. Seeing as how they also have a “trusted” shop on Amazon and after several weeks of deciding and choosing, I placed my order.
On November 3rd they deducted payment from my credit card and on November 4th they sent pre-shipment info to USPS. On their site’s shipping policies it says to wait 2 weeks for the order to process. Well, it seemed like they had a good handle on it. But no package was ever sent to USPS, it is now the 19th of November and I still don’t have my products.
I’ve contacted them and they’ve plain just stopped responding. They have no physical address or phone number, just a contact form.
I’ve notified my bank and am getting my money back one way or another . . . but to save the rest of you the hassle, I wanted to share my experience with you.
In all fairness, I’ve bought from many online retailers who look questionable and they had great customer service! The Beauty Clutch is one such place that also has high-end nail lacquers for great prices.
It just goes to show you, just because a site has an SSL certificate doesn’t make your shopping experience any safer.
#fraud #onlinestorefraud #mbeautylounge #thebeautyclutch #nailpolish #blackfriday #buyerbeware